Payment & Refund Policy


BySports Payment Policy

To make your shopping experience smooth and convenient, BySports currently offers two secure payment methods: Cash on Delivery (COD) and Online Payment.
All online transactions are encrypted and processed through trusted gateways. We do not store any sensitive payment information — your security is always our top priority.
If you have any payment-related concerns, our support team is always ready to assist.

1. Cash on Delivery (COD)

Customers can pay in cash directly to the delivery agent at the time of delivery.
No advance payment is required.
Note: In some cases, shipping charges may be collected in advance to confirm the order.

2. Online Payment

Customers can pay securely through our online payment partner SSLCommerz.
We support the following payment methods: 

bKash, Nagad, Rocket, Visa, Mastercard, American Express (Amex), Direct Bank Transfer

BySports Refund Policy

BySports is fully committed to providing a safe, smooth, and trustworthy shopping experience. Our refund policy is simple, transparent, and customer-focused.

Refund for Out-of-Stock Products:
If a product becomes unavailable after an order is placed and cannot be delivered within 7–10 working days, customers may request a refund.
Refund processing usually takes 5–7 working days.

Refund Eligibility:
Refunds are only applicable when a product is unavailable.
No other circumstances are covered under the refund policy.

Trade License Information

Trade License No: TRAD/DSCC/002648/2025



Contact Information:

Email: bysportsbd@gmail.com
Phone: +8801629381501, +8801754724991
Address: House #48, Road #03, Block #E, Banasree, Rampura, Dhaka-1219